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Product Labels Won't Scan

 

Problem: Labels aren’t working or misplaced in the app.

🔍 Possible Causes

  • Not enough labels for each row.
  • Labels damaged, smudged, or not visible.

🛠️ Fix

  • Print additional Product Labels for each row.
  • Confirm labels are clean and legible.
  • To scan: hold the device parallel, aim reticle, adjust distance until focused.

 

Click here to get the full Troubleshooting guide.